24/7
Support Services
18+
Age Restrictions Are Strictly Enforced
5
Protection Tools Are Free
100%
Confidentiality Assured

Core Pillars of Responsible Gaming

Our commitment to a safe and healthy gaming experience at 360bet

Setting Betting Limits

Set your own daily, weekly, or monthly betting limits. If you reach your limit, the system will automatically stop you.

Time Control

Keep track of how long you've been playing. After a set time, the system will remind you to take a break.

Temporary Break

Temporarily suspend your account for anywhere between 24 hours and 30 days. Take a breather and come back when you're ready.

Self-Exclusion Feature

If you want to step away from gaming for an extended period, you can lock your account for anywhere from 6 months to permanently.

Loss Limit

Decide in advance the maximum amount you're willing to lose — and stop betting once you reach that limit.

Expert Support

Our trained support team is available 24/7. Reach out any time, for any concern — complete confidentiality guaranteed.

What Is Responsible Gaming?

Responsible Gaming means enjoying gaming as a leisure activity — one where you stay in full control of your time, money, and emotions. At 360bet, we firmly believe that gaming should never overshadow your other responsibilities in life.

Online gaming is growing fast in Bangladesh. But like any form of entertainment, it needs healthy boundaries. Building a culture of responsible gaming at 360bet is one of our core goals. We want every player to enjoy the experience and leave with a smile.

The core principles of responsible gaming are: bet for entertainment, not as a source of income; never bet with borrowed money or by dipping into savings; and never chase losses by placing larger bets. 360bet's responsible gaming platform is here around the clock to help you stick to these principles.

Remember: all responsible gaming tools on 360bet are completely free and take effect immediately.

Recognise the Signs of Addiction

Gaming addiction often develops gradually and can be hard to notice at first. Be alert if you or someone close to you shows any of the following signs:

  • A recurring tendency to bet beyond your budget
  • Placing bigger bets after a loss in an attempt to win it back ("chasing losses")
  • Lying about gaming or hiding it from family and friends
  • Feeling restless or irritable when not playing
  • Neglecting work, studies, or family by spending excessive time gaming
  • Borrowing money or dipping into savings to place bets
  • Repeatedly trying to stop playing but being unable to
If you notice these signs, don't blame yourself. This is a health issue, and with the right support it can be addressed. Please reach out to our support team.

360bet's Responsible Gaming team won't leave you to face this alone. Our trained counsellors are here to support you every step of the way.

Self-Assessment

Read through the questions below and answer them honestly. They will give you a clear picture of your gaming habits:

1. Do you often end up spending more than your planned budget?

Yes — Stay Alert No — Continue

2. After a loss, do you tend to bet more to try to recover?

Yes — Set a Limit No — Good Habits

3. Have family members or friends ever expressed concern about your gaming?

Yes — Get Help No — I'm Fine

4. Have you ever borrowed money or broken into your savings to fund your bets?

Yes — Get Help Immediately No — You're on the right track

5. Have you repeatedly tried to stop playing but been unable to?

Yes — Seek Professional Support No — In Control
If you answered yes to one or more questions, talk to our support team. That's not a weakness — it's a courageous choice.

360bet's Protection Tools

360bet's responsible gaming platform offers five powerful tools, all available to activate at any time from your account settings:

Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing it requires a 72-hour cooling period.

Loss Limit

Once you hit a set loss threshold, the system will automatically stop you from placing further bets. Set this limit in advance, not in the heat of the moment.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will automatically log you out and prompt you to take a break.

Cooling-Off Period

Temporarily deactivate your account for 24 hours, 7 days, or 30 days. During this period, logging in or placing bets will not be possible.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Re-registration is not possible after a permanent self-exclusion. Choosing this option takes real courage.

Log in to your account to activate these tools, or contact our support team directly for assistance.

10 Tips for Healthy Gaming Habits

Practical responsible gaming tips from 360bet — tailored with Bangladesh players in mind:

  • Set a budget first: Before you play, decide how much you can afford to spend — an amount you're comfortable losing without it affecting your household finances.
  • Set time limits: Avoid long uninterrupted sessions. Take at least a 10-minute break every hour.
  • Don't bet on impulse: Never place bets when you're angry, feeling down, or under the influence of alcohol.
  • Accept losses as part of the game: Losing is a normal part of gaming. Chasing losses by betting more when you're frustrated will only make things worse.
  • Set winnings aside: Withdraw a portion of your winnings and set it aside — don't put everything back on the line.
  • Explore other activities: Make time for other hobbies and social activities alongside gaming.
  • Let your family know: Don't hide how much you're playing from your family.
  • Never bet with borrowed money: Never place bets with borrowed money or instalment payments.
  • Take regular breaks: Keep at least one completely gaming-free day every week.
  • Get help when you need it: If something feels wrong, seek help right away — before it goes too far.
Our support team is always here to help you game responsibly on 360bet.

Parental Controls & Child Protection

360bet strictly prohibits gaming by anyone under 18. Age verification is mandatory at registration, and identity is confirmed through our KYC process.

If you have children or teenagers at home who use your devices, take the following steps:

  • Always keep your 360bet account password private.
  • Always log out after your session.
  • Use parental control software on your devices.
  • Avoid gaming online in front of children.
If you suspect a minor has accessed your account, contact support immediately. We treat these cases with the highest priority.

360bet's Commitment

360bet's commitment to responsible gaming goes beyond words — it's demonstrated through action. We put every player's wellbeing above our business interests.

1

Transparent Communication

We always make it clear that gaming is entertainment, not a source of income. None of our advertisements make false promises.

2

Active Monitoring

Our system automatically detects risky gaming patterns and will reach out to you directly when needed.

3

Age Verification

A strict age verification process is applied at both registration and payment. Any account found to belong to a minor is closed immediately.

4

Immediate Response

When a player seeks help, we guarantee a response within 24 hours. In urgent situations, support is available even faster.

5

Privacy Protection

All responsible gaming requests and discussions are kept strictly confidential. Your information is never shared with any third party.

6

Continuous Improvement

We regularly review our responsible gaming policy and update it in line with international standards.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Log in to your account, go to "Account Settings", and select the "Responsible Gaming" option. From there you can set daily, weekly, and monthly deposit and betting limits. Lowering a limit takes effect immediately. Contact our support team if you need any help.

Yes. You can withdraw any remaining balance from your account before activating self-exclusion. Once self-exclusion takes effect, no transactions will be possible, so withdraw your balance beforehand or contact support for assistance.

No. Once a cooling-off period is activated, it cannot be cancelled before the set time expires. This is intentional — it's designed to prevent you from changing your mind in a moment of impulse. Your account will be automatically reactivated once the period ends.

Start with empathy, not blame. Encourage them to seek professional help. If needed, reach out to our support team — we assist with third-party requests as well. Family members can play the most important role in supporting someone through this.

Absolutely not. Registration and gaming on 360bet are strictly for users aged 18 and above. Any account that fails age verification is immediately closed and any deposited funds are returned. This policy has no exceptions.

No. Using any responsible gaming tool will not cancel your current bonus. However, if you self-exclude or activate a long-term cooling-off period, any active promotions may naturally expire in the process. Contact support if you have any questions.

Play Safe, Play Happy

Join 360bet today and play with responsibility at the heart of it. Your wellbeing and enjoyment are what drive us.

বাংলা